Having been in the business, as a seller and buyer.. here’s my sure fire way to ensuring you win at eBay!
1. Include your contact number
I cannot stress this enough, especially since if there are any problems with your order, at least the seller can directly contact you (after trying to reach you via eBay messages, which you never check) and update you on the order. There have been numerous cases, where delays could have been easily avoided simply when you have included in your most accurate contact details.
2. Include an email address that you check on a daily basis
Again, another no-brainer, but trust me, so few get this right. They most often, send in an obscure email address that they never check, because they have this fear that we will farm out their details. WE NEVER FARM OUT YOUR DETAILS, IT IS AGAINST THE eBAY POLICIES! This helps also if your eBay account is linked to your most used email account. Please please please!
3.Ensure that your mailing address actually exists.
Invalid postcodes or incorrect suburbs DOES NOT HELP YOU AT ALL! Don’t go blaming sellers for not sending it. Even your own postie will kill you for getting it wrong. Remember there is a food chain… be kind to them all!
4. Be nice. Not that jerk and a half.
Remember, there are actually people, live human beings, that actually pack your stuff, print/write out your address, and yes, they do occasionally do stuff up because WE ARE HUMAN! There is such thing as human error. IF you see the seller’s rating as 99.5%, there is a .5% chance of your order being stuffed up. And if it is stuffed up, a good majority of sellers WILL HONOR and complete the transaction. Don’t be a jerk and a half and tell them how it affected your day.
And the last tip is for sellers,
5. Always be professional and polite in your responses.
Please please please, even if the buyer is a jerk and a half, and wants you to grovel for forgiveness, just remain professional and polite. Courtesy cannot be given a higher place. No, you do not deserve to be treated this way, but if you go down to their level, then you’re no better. So give a big pat on your back for being that eBay pro.
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