There is always a reason why we need to take detours or the longer way. And, I believe, that was the case with my Westpac experience. I saved $10 off the transaction fee, doing what I needed to do.
As I promised, I did go hunting around for another bank. A bank that I would be comfortable with. As I spoke to Bank Officer A, he mentioned something about internet banking and that they offered international bank transfers. He said it would cost less..and would be more convenient for me.
Now, why did I (ms. online all the time), think about that?
When I got home, I checked out my other bank’s online services..and found that while it was cheaper, it only would send out if the min amount was $500. Which was abit too much for me.
I logged onto Westpac..and lo behold, all greatness…they had that very same service. Thanks to online googling, I had the IBAN and SWIFT codes right in front of my face. And it cost $10 cheaper.
Sometimes, I wonder why I have to take the longer route, to find that the answer is always just right in front of my face?
But I still think their people services suck.
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So you are sticking to Westpac then???? I would have been so PISSED OFF, closed the account, tell them why (not that they care) and say I’M TAKING MY MONEY SOMEWHERE ELSE THANKS! Mind you they probably DO NOT give a damn..so sigh…I don’t like banks with sucky customer service either..